🤖 AI Website Chatbot for Insurance Company | OpenAI GPT-4, RAG & Email Automation

We developed an intelligent AI-powered Website Chatbot for Econosurance to automate customer support, answer insurance-related questions, collect leads, and schedule follow-ups.

This chatbot provides a seamless conversational experience using OpenAI GPT-4, memory management, RAG (Retrieval-Augmented Generation), and automated email workflows.

🎥 Project Video:

🚀 Key Features

💬 Real-Time Website Chatbot

• Listens to incoming website chat messages instantly
• Responds automatically to insurance-related questions

🤖 AI-Powered Responses

• Uses OpenAI GPT-4o-mini
• Generates smart and human-like replies
• Helps users with:
  • Insurance information
  • Quote assistance
  • Scheduling calls
  • Service guidance

🧠 Conversation Memory

• Maintains chat context using memory buffer
• Remembers the last 50 messages for better conversation flow

🔎 RAG-Based Knowledge Retrieval

• Integrates with Pinecone
• Retrieves relevant insurance information dynamically
• Improves answer accuracy using external knowledge sources

📧 Email Automation

• Automatically sends user inquiries to the support team
• Includes:
  • User name
  • Email address
  • Inquiry details

🌐 Lead Collection & Engagement

• Collects user information for deeper engagement
• Helps convert website visitors into qualified leads

🧰 Technologies Used

• OpenAI GPT-4o-mini
• Pinecone Vector Database
• AI Agent Workflow
• PostgreSQL
• Email Automation
• RAG (Retrieval-Augmented Generation)
• Website Chat Integration

🚀 Looking to build an AI chatbot, customer support automation, or AI-powered website assistant?
📩 Contact us at https://encoderit.net